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~ FREQUENTLY ASKED QUESTIONS ~
? How the site works & navigation?
? May I see a sample issue of the online magazine?
? How can I keep a permanent copy of the issues?
? How can I make the pages print out evenly without splitting the graphics?
? Can I access the Reading Rooms from another computer?
 
? I lost or misplaced my password, how do I get help?
? What Operating System do I need?
? What screen resolutions are best for viewing?
? What browser should be used?
? The Font size appears too small or large?
? The color of the Font can't be seen against the background?
? I can't load up a section of the website?
? I type in a file URL & get error message "file not found"?
? The entire article won't load?
? A login box does not popup when I click on a login link?
? My Login to the Reading Rooms doesn't work?
? I've lost or forgot my Login - how can I get it?
? Do I need a separate Login for the Library and each Archive?
? My Login works the Library but not for the Archives?
? How do I submit an article & what is comp if accepted?
? I can't load your Secure Website Order Forms?
? What is a "SSL Secure Website"?
? I get a warning your Security Certificate is Expired?
? Your Order Form won't let me pass after submitting it?
? You announced the new issue has been published but I still see the old one?

 

 

 

 

 

 

 

 

 

New York